TERMS OF SERVICE

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Welcome to Wurbit.com (“Wurbit,” “we,” “our,” or “us”). By accessing or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our website.

If you do not agree with these Terms, please do not use our website.

 

1. ABOUT WURBIT

Wurbit is an online retailer specializing in Caribbean snacks, beverages, baked goods, pantry items, candies, specialty foods, and other products.

We reserve the right to modify, discontinue, or limit any product at any time without notice.

 

2. ELIGIBILITY

You must be at least 18 years old or have permission from a parent or legal guardian to purchase from Wurbit.

By placing an order, you represent that all information you provide is accurate and truthful.

 

3. PRODUCT INFORMATION

We strive to display products accurately.

However:

• Packaging may vary.

• Manufacturers may change ingredients.

• Colors shown on your screen may differ from actual products.

• Imported products may have labeling differences.

Always read product packaging before consuming any item.

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4. FOOD ALLERGY DISCLAIMER

Many products sold by Wurbit may contain or be processed in facilities that handle:

• Milk

• Eggs

• Wheat

• Soy

• Peanuts

• Tree Nuts

• Fish

• Shellfish

• Sesame

Customers with allergies are responsible for reviewing product labels before consumption.

Wurbit is not responsible for allergic reactions.

 

5. IMPORTED PRODUCTS

Some products are imported from Caribbean countries.

Imported products may:

• Have different packaging

• Have bilingual labeling

• Have manufacturer changes

• Contain metric measurements

• Include regional ingredients

These differences do not affect authenticity.

 

6. ORDER ACCEPTANCE

After placing an order, you will receive an order confirmation.

This does not guarantee acceptance.

We reserve the right to:

• Cancel any order

• Limit quantities

• Refuse service

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• Correct pricing errors

• Cancel fraudulent orders

If payment has already been processed, a refund will be issued.

 

7. PRICING

Prices are subject to change without notice.

Occasionally pricing errors occur.

If an item is listed incorrectly, Wurbit reserves the right to:

• Cancel the order

• Contact the customer

• Refund payment

 

8. PAYMENT

We accept approved payment methods displayed during checkout.

Orders are not processed until payment authorization has been received.

If a payment is declined, your order may be cancelled.

 

9. SHIPPING

Shipping estimates are not guaranteed.

Delivery delays may occur due to:

• Weather

• Holidays

• Carrier delays

• Customs inspections

• Incorrect addresses

Once a package has been transferred to the shipping carrier, delivery timing is outside of Wurbit’s control.

 

10. LOST OR STOLEN PACKAGES

Wurbit is not responsible for:

• Lost packages after confirmed delivery

• Stolen packages

• Packages delivered to an incorrect address provided by the customer

Customers should contact the shipping carrier first.

 

11. PERISHABLE PRODUCTS

Certain products—including breads, baked goods, and other food items—are perishable.

Because of food safety regulations:

• Perishable items cannot be returned.

• We do not accept returns on food products.

• If a product arrives damaged or unusable due to shipping, please contact us within 48 hours of delivery with photos of:

  • The product

  • Packaging

  • Shipping label

Approved claims may receive a replacement, store credit, or refund at Wurbit’s discretion.

 

12. RETURNS

Non-food items may be eligible for return within 30 days if:

• Unused

• Unopened

• Original packaging

• Approved by Wurbit

Customers are responsible for return shipping unless the error was ours.

 

13. REFUNDS

Approved refunds are issued to the original payment method.

Shipping charges are non-refundable unless required by law.

Refund processing times vary by payment provider.

 

14. SUBSTITUTIONS

Occasionally products become unavailable.

If permitted by the customer, Wurbit may substitute a similar product of equal or greater value.

 

15. CUSTOMER ACCOUNTS

Customers are responsible for:

• Maintaining password security

• Keeping account information current

• All activity under their account

 

16. PROMOTIONS

Promotional offers:

• May be changed or discontinued

• Cannot be combined unless stated

• Have no cash value

Wurbit may cancel promotions due to abuse or fraud.

 

17. INTELLECTUAL PROPERTY

All content on Wurbit.com—including logos, graphics, product photography, text, branding, and website design—is owned by Wurbit or licensed to Wurbit.

No content may be copied or reproduced without written permission.

 

18. PROHIBITED USE

You agree not to:

• Use the website illegally

• Attempt unauthorized access

• Copy content

• Interfere with website operations

• Submit fraudulent orders

 

19. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Wurbit shall not be liable for:

• Indirect damages

• Consequential damages

• Lost profits

• Shipping delays

• Manufacturer packaging changes

• Food allergies

• Carrier errors

Our total liability shall not exceed the purchase price of the affected order.

 

20. DISCLAIMER

Products and services are provided “AS IS” and “AS AVAILABLE.”

Wurbit makes no guarantees regarding:

• Continuous website availability

• Error-free operation

• Product availability

• Delivery dates

 

21. GOVERNING LAW

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.

Any disputes shall be resolved in the state or federal courts located in Connecticut.

 

22. CHANGES TO THESE TERMS

We may update these Terms at any time.

Changes become effective immediately upon posting to Wurbit.com.

Continued use of the website constitutes acceptance of the updated Terms.

 

23. CONTACT US

Wurbit

Website: https://wurbit.com

Customer Support: info@wurbit.com

Contact Form: https://wurbit.com/contact

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